Thursday, March 20, 2014

IBM study confirms customer experience is #1@@

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According to a new IBM Study released today, over 60% of CIOs seek to improve customer experience and change the way they engage with customers. More than 80% of CIOs surveyed are mining data for customer insights and shifting their focus to marketing, sales and customer service managers who work on finding, winning and retaining customers. Here's a snapshot of how CIOs want to spend more time on customer-related activities:
  1. +15%: Customer experience management;
  2. +6%: Sales and New Business Development;
  3. +2%: Marketing and Communications.

The report is based on face-to-face conversations with more than 1,600 CIOs from 70 countries and 20 industries worldwide. The research, conducted by IBM’s Institute for Business Value, reveals that customers drive CIOs to turn their focus to the front lines. "The study validates the emerging reality that there is no longer any real distinction between the customer experience and contemporary business strategy," said Peter Korsten, global leader, IBM Institute for Business Value. A number of additional CIO insights are available in this detailed report.


One of the most significant ways that IBM is blazing a trail for transforming customer insights into customer-activated business strategies was shared at SXSW Interactive in Austin, Texas. IBM demonstrated its Digital Experience Platform which has the capability of tracking any and all social media metrics of a company in a Minority Report-style dashboard. Leveraging technologies from partners like Mutual Mind, IBM displays a command center of powerful social media analytics that enable “Social Listening as a Service.” Executives can monitor and use metrics from Twitter, Facebook, YouTube, blogs and other social media to promote their brands and fine tune frontline service to meet customer needs in a more timely way.

On average, a company needs to engage online customers within 5 seconds. Otherwise, 30% of potential customers leave and 40% never return. (source: Equation Research, 2010). One of the goals of the Digital Experience Platform is for companies to leverage social media metrics to become more agile with business decisions that reflect the sentiments of customers and employees. Customer Experience metrics also enable companies to personalize products and services to meet and exceed customer expectations. More information about IBM’s Digital Experience is available here.


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Instant Apple iBooks How-To@@

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Do you love to read ebooks on the iPad? Are you a writer who wants to publish his or her own interactive ebooks for the iPad, and sell them on the iBookstore? Zeeshan Chawdhary, a highly experienced web and mobile developer who is currently the CTO of iCityConcierge Ltd, a travel startup, shows you how to do both in his new book Instant Apple iBooks How-to. To read ebooks, you use the app iBooks in your iPad. To write and publish ebooks, you use the app iBooks Author in your Apple MacBook or iMac. The first five sections describe how to use iBooks, and the rest tell you how to use iBooks Author 2.0, the latest version of the program as of this writing. You should also know how to create an HTML5 webpage.

For readers: how to use iBooks

In these sections, you are introduced to features that enable you to browse and purchase ebooks (or download free ebooks), group these ebooks into different categories; or Collections, and add PDFs to the iBooks library. You also learn about tools that you can use while you read these books. These reading tools enable you to select text from the book to be copied, pasted, and emailed. In iBooks 3.0.2, which was current when he wrote this book, you can also change the color of the highlight when the text is selected, and use the Fonts and Themes feature to change the font size and family of the text, and the color of the book's background.

If you're using iBooks 3.1, please note that this version no longer has these last two features. The horizontal bar that appears when you select the text has also changed. When you tap the text to select it, only the words "Copy" and "Search" appear in the bar. If you tap one word, the word "Define" - which enables a box with a dictionary definition of this word to appear - will also show up in the bar. To view iBooks - and the rest of your iPad - in "night mode," go to your Settings app, press Accessibility, then switch Invert Colors to On.

For writers: how to use iBooks Author

Here, Instant Apple iBooks How-to teaches you how to create an interactive London travel guidebook by choosing a template (you can find templates in the program itself, or various websites), and editing the text and graphics. In iBooks Author 2.0, you can now directly drag images from websites onto placeholder images. Then you learn how to create a custom HTML5 Twitter widget that pulls tweets about London into the ebook, and a widget where a 3D object can be viewed and rotated in the ebook. When inserting a 3D object into your iBooks Author 2.0 document, make sure "Auto-rotate object when idle" is unchecked; otherwise the 3D object will not show.

My Verdict


I thought Instant Apple iBooks How-to was a really good quick-start book, and enjoyed using it. However, I wish it also included tutorials on other features iBooks Author supports; like exporting the ebook to PDFs, publishing the ebook for the iBookstore, and other widgets you can include in your ebook; like videos, audios, Keynote presentations, interactive images, image galleries, review questions, scrolling sidebars, and popover text boxes that appear when the user taps a graphic. I also thought it would have been nice if HTML5 code for the webpage in the Twitter widget had been included; in case there might be readers who are not familiar with HTML5 (I am). Instant Apple iBooks How-to is a well-written hands-on guide, but I feel it can use more detail.

How HTML5's improving your relaxation time and finances 8 billion times a day@@

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In the long, long, ago, in the before time, I would read the paper to research stocks and put buy and sell orders in to my stock broker, who also put in his two-cents of what I should buy and sell (he was rarely right) and he took a nice big commission for the privilege of it.
In the late 90’s when the dot com stock bubble was going on, I transitioned to online trading through Datek (which TechCrunch lists as a precocious company in a schizophrenic industry), which was one of the few and early online trading companies. These were heady times for me, making and losing thousands of dollars in minutes, fortunately I made more than I lost, but this platform and idea changed the landscape of stock trading from being an exclusive club to something that anyone could easily do from home on their computer.


Now here we are in 2014, but last year tradeMONSTER released their new HTML5 based trading platform that has radically changed the game for stock, options and futures traders. I was more interested in the technology used and the process to get there than in stock trading per se, as HTML5 has been the Shangri La for developers trying to make cross platform apps without having to resort to particular platform toolkits. It was with that in mind that I spoke with Sanjib Sahoo, CTO of tradeMONSTER:
Shawn Gordon:
Sanjib, first off, amazing job with the app, it is just gorgeous on all levels, the look, the responsiveness, the tech behind it; truly an impressive accomplishment.
Sanjib Sahoo:
Thank you, we’re very proud of what we put together, the market and industry seem to agree as well.
SG:
Speaking of the market, can you tell me a bit about the acceptance of it so far?

SS:
Since we launched last year there have been more than four million shares traded in the platform and over 350,000 user logins.

Can you give me a little history of where tradeMONSTER started at and where you are now before we jump in to the guts of the app? SS:
Sure. tradeMONSTER went from a startup in 2008 to the #2 online trading company in just five years. Our new platform was built in just nine months with a small internal team of 10 people that was augmented with about 10 outside contractors. Using an Agile methodology, we first scoped out the entire project, then broke it down in to four-to-five week Sprints. We tackled what we perceived as the most complex aspects first to make sure they were achievable, if we went down a path that wasn’t working, the short sprints allowed us to change course without too much investment in a particular methodology.

At the end of the day, we had to take what our web platform was doing and make that functional, responsive and easily usable across multiple devices and form factors, all while keeping a unified code base. SG:
So, to be clear, this is a pure HTML5 play, taking advantage of all the promises that came with it? Surely it wasn’t as simple as we all dreamed. What were some of the challenges you ran in to?

SS:
Certainly there were challenges, probably the biggest related to Android fragmentation and more specifically with scrolling, animations, memory footprints, event handling and handling multiple http requests. That said, we were able to do
99 percent of it in pure HTML5,
then we have optimizations in the native layer. We spent a lot of our time coming up with optimizations, to reduce the load on the device as much as possible and keep the bandwidth usage as low as possible. For example, some devices have more horsepower than others. On a more powerful device, we’ll do the calculations on the device to take advantage of offloading some of that processing, but on a lower power device, we’ll do it on our servers before we push it to the client.

(Antutu is an overall system performance benchmark (CPU, graphics, storage)

SG:
Has the support of HTML5 on the various platforms gotten better since your initial release?

SS:
Oh yes, significantly. We recently released a real time market analysis tool for example. It goes through the entire universe of the market essentially, in less than a second and streams it to your phone. That is over eight billion data points over six trading hours a day.
SG:
You’ve filed for patents with regard to some of the technology that was built through this process. Is there anything you can speak to specifically or if it might be released to in the wild?



Sunday, March 16, 2014

How to protect yourself?@@/ 10 Years of Mobile Malware: How Secure Are You?@@


IDG Global Mobility Study says that more than 70% of employees access the corporate network using a personally owned smartphone or tablet with about 80% of them accessing their email on mobile device.

A devastating fact is that about 57% of mobile device users are not aware that mobile security solutions even exist! Moreover, nearly 1/2 of the mobile device users do not use the basic precautions such as passwords. So, what can you do to make it better?
Use a password or PIN on your mobile device. You probably think: "Yeah, but my mobile device is always near me, I don't need that stuff". Let me give you one more statistical data: "27% of ADULTS have lost their mobile device or had it stolen" - that is about 1/3 of adult mobile device owners. So consider even setting-up an Anti-Theft solution. Use a Mobile Security solution, it can be easily downloaded or installed from the store. If you are using business critical applications or you are having important data on your mobile device, consider buying advanced protection. Be careful with downloading applications and download apps only from legitimate stores. Always check what kind of data is application asking you to share and if it seems suspicious - do not install it.
Keep your operating system and apps up to date. This sounds simple, but many of users forget to update their devices on time. Do not log-in or run high-risk apps while on public (unsecured) WiFi network. This can be highly dangerous, especially if you are performing any kind of payment or similar activity. I would advise that you wait until you have secure connection or use VPN! Block web ads or avoid clicking on them. If it seems interesting, do the same search in search engine and you'll probably get a similar result.
Do not root the device. Of course you know that you will lose warranty if you do so, but it can also open other security holes, which you don't want to see open.Back-up your data. It's not so hard and it's quite fast. Educate yourself and/or your employees. Your behavior is very important. Don't be too curious, don't connect with unknown people, don't click on suspicious links. If you get an email from colleague or boss asking you to open some archive, link or enter credentials - call them and check if they really sent that. Always double check if you are suspicious - it is much cheaper than repairing potential damage!
And last, avoid browsing pornography web pages from mobile device. Especially pay attention if your kid is always going to toilette with tablet or phone, it can be suspicious  More on this visit 

more on this visit the advocator!!!

Friday, February 21, 2014

David A. Cox Tutorial for People want to Learn More From Net/Mac@@



                                                                                                                                                             

How to Use An iPhone - iOS 7 Edition

/+/                                                                                                                                                                 Read More Of Me                                                                                                                           


Tuesday, February 18, 2014

App Developer Opportunities@@


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We wanted to make the best offer possible for our affiliates and decided to offer a CASH Bonus on top of standard 75% affiliate commission! Yes you heard right, CASH BONUS. And the best part is - we dont require you to make thousands of sales to reach it! Simply make over 50 net sales total to reach the first cash bonus level! Our affiliates are making 20-30 sales per day! So reaching the first level is really easy.  How is commission paid?AppDevSecrets is a clickbank product. That means we cant set commission there over 75% (limit of clickbank). That's why 75% is paid by Clickbank instantly and CASH BONUS above is paid by Paypal by us every month on the beginning of each month (after refund period is over). over